Frequently Asked Questions
FAQ
Basic Services is a nonprofit foundation committed to delivering sustainable, community-driven support where it’s most needed. Our initiatives range from distributing essential goods to promoting long-term social and environmental well-being.
Donations are allocated directly to our projects or general operations in accordance with our mission. Each euro supports carefully selected programs with clear impact goals.
You can specify a preferred project if listed during your donation. Otherwise, funds are used where the need is greatest and most urgent.
Yes. You can cancel your monthly donation at any time, free of charge, by contacting us at info@unicare-foundation.com or using the cancellation form on our website.
Donations already collected are generally non-refundable, except where required by law or approved following an individual review. For donations collected through SEPA Core Direct Debit, you generally have the right to request a refund through your bank within eight weeks of the debit date, without giving a reason. Additional rights apply to unauthorised transactions. For full details, please read our Terms & Conditions, particularly Sections 5, 6 and 7.Yes. Basic Services is a legally recognized foundation of public utility in Belgium, with official registration under KBO number 1022228263.
We publish transparent reports and updates about our programs. You can follow project progress via our newsletter, website, or social media.
Yes, we welcome volunteers who want to help us achieve our mission. You can find more information about volunteer opportunities on our website.
